Important information about your wellness stay
Due to renovation work, the thermal water pools in the “historic area” are out of service and will therefore not be available until approximately October 31, 2024.
Accordingly, all other areas are not affected :
- The entire outdoor deck with thermal water outdoor pool (~35 °C), is open for our hotel guests daily from 9 a.m.
- Summer pool bar
- The “ Blue Bath ” (= thermal water indoor pool (~33 °C), open daily for our hotel guests from 8 a.m. )
- The bistro in the “Moorish Hall”
- The complete massage and cosmetic offer
- The complete sauna area including hourly infusions
- Tepidarium (bio sauna) (50°C / 50% humidity)
- Pine sauna (80°C)
- Finnish dry sauna (95°C)
- Meditation sauna (75°)
- Finnish infusion sauna (90°C)
- Panorama sauna (80°C) for our hotel guests is open daily from 9 a.m.
- Black Forest sauna (70°C)
- Roman steam bath (45°C)
- Relaxation rooms
- Marble plunge pool, ice fountain, Kneipp footbath, solarium
- Ice Lounge
Status: 1st quarter 2024
Dear guest,
Thank you for your interest in our hotel. On this page, we would like to inform you about the latest news and information about your (potential) hotel stay. Unfortunately, in recent years it has been necessary to make short-term changes to hotel operations due to the pandemic and energy crisis.
This means specifically:
- The general information you already know applies
- Bookings are only possible online.
- Check-in for both buildings in the “Rossini” building
- To ensure the cleaning and disinfection intervals, we ask for your understanding that we are currently unable to offer early check-ins and late check-outs. Arrival is therefore possible from 3 p.m. and departure until 11 a.m. We ask for your understanding that the thermal baths can only be used when the room is available.
- Subject to short-term changes – we ask for your understanding.
Our gastronomic concept (no hotel restaurant, no hotel bar)
- We do not have a hotel restaurant or bar.
Lunch and dinner:
- Comfortable in your bathrobe: the “ Bistro ” in the thermal baths “ Palais Thermal ” connected to us (open daily)
- The numerous restaurants, bars, and cafés within walking distance
Bar:
- Restaurant Cocktail Bar “Melange” (open daily)
- Bar “Felicita” (closed on Mondays)
- Art Cafe (open daily with SKY and DAZN)
- “Koktelo” (open Friday, Saturday, and Sunday)
- Shisha bar “Blue Lounge” (open daily with SKY and DAZN)
Our contribution to sustainability (including room cleaning from the third day of stay)
- Room cleaning every third day of your stay (towel change according to your needs)
- The heating in the public areas is centrally set to a “defensive” setting ( but as low as “comfortable” possible at normal room temperature )
- Connected thermal bath “Palais Thermal” no reduction in pool temperatures
- Please note the current opening hours of the thermal baths
Cancellation policy
If we have learned one thing during the pandemic, it is that planning a vacation can be very difficult – through no fault of your own. We would like to continue to give you as much flexibility as possible.
- Free cancellation up to 2 days before your arrival ( only when booking directly via our homepage )
- Free cancellation on the day of arrival in case of accommodation bans, closed borders, quarantine rules, etc.
Thermal baths "Palais Thermal" (textile-free use)
We ask for your understanding that the thermal baths can only be used when the room is available.
The “Palais Thermal” can be used textile-free ( further details here ).
Monday – Friday*:
1:00 p.m. – 10:00 p.m. (bathing time approximately 9:30 p.m.)
Saturday + Sunday and public holidays*
10:00 a.m. – 10:00 p.m. (bathing time approximately 9:30 p.m.)
*Regardless of the opening hours mentioned above, as a hotel guest you can use the “Blue Bath” as well as the thermal water outdoor pool and the panoramic sauna exclusively every day from 8 a.m. or 9 a.m.
Additionally / alternatively, the “ Vital Therme ” is available to you daily.
The “Palais Thermal” can be used without clothing: swimwear must
be removed in all saunas. In all other areas, you can bathe with or without swimwear.
The “Blue Pool” is thoroughly cleaned every first Wednesday of the month and is only available on this day when the thermal baths are fully open.
Alternatively/in addition, you can use our “Vital Therme” free of charge, which is a two-minute walk away. Swimwear must be worn when using
this.
You can find a daily overview of opening hours here.
Sparkling wine breakfast buffet
In our building “Rossini” in the Enz restaurant or, when the weather is nice, on the garden terrace on the Enz.
- 07.30 a.m. to 10.00 a.m., Saturday and Sunday until 10.15 a.m.
- We show you your table
- There may be waiting times for breakfast on weekends or during “usual peak times” (~9:00/9:30 a.m.). We ask for your understanding.
You can find an overview of the wellness treatments here. Please make a reservation in advance!
Your
Mokni family and all employees